Job Region: Europe

Technical Sales Manager (H/F)

Synology France is looking for a motivated candidate to join us as a Technical Sales Manager. You will work in an international environment with over 1000 Synology staff members across the globe as an ambassador for the world‘s leading NAS vendor.

Duties and responsabilities:
This job position is attached to the Sales Team.
• Be a technical advisor inside Synology France for all products & solutions
• Provide infrastructure recommendations to potential clients
• Work closely with Sales Team to help close leads & increase sales
• Assist VIP customers with best practices & deployment guidelines
• Provide assistance to the Sales Team during technical projects
• Collect VIP customers’ feedback on solutions & work with PM team to shape development
• Setup, maintain and leverage internal testing infrastructure
• Organize and participate in trade shows and conferences as a technical expert
• Provide market & technological watch and share relevant information internally

Essential skills and experience:
• Experience in a technical field with a sensitivity for sales and customer satisfaction
or
• Experience in a sales field with a sensitivity for technical topics
• Fluent in French, professional in English
• A good general knowledge of computers, servers and data storage in general
• Good general knowledge of IT networking
• Being able to analyze, summarize, and reformulate technical requests
• Good communication skills (oral and written)
• Ability to present topics at executive level, including CEO/CTO

Preferred skills and experience:
• Previous experience in IT and pre-sales
• Previous experience at a System Integrator working in sales or deployment
• Experience in public speaking at events or keynotes
• Knowledge of Synology products and solutions
• Deep knowledge of other storage systems and infrastructures

Senior Windows Engineer

Do you have at least seven years exposure to Windows, other infra functionality as SCCM, DNS/DHCP, Radius..? Next to that you know Azure and AD, and you are willing to inspire your team and our stakeholders with your knowledge, please continue to read!

This is what you will do

Odido is on the hunt for a seasoned Windows Engineer to join our Windows team within Cloud & Infrastructure Solutions. In this specialized role, technical know-how, effective communication, and a strong passion for Windows are paramount.

Your duties include managing, troubleshooting, and supporting our Windows servers and related services. You’ll act independently and tackle exciting projects that improve our tech tools. Additionally, you’ll inspire and share knowledge with the team.

You’ll report to the IT & Network’s Cloud & Infrastructure Solutions Manager. Our Windows team collaborates with the DBA and Linux units to develop and oversee Odido’s tech infrastructure. While we employ a hybrid working approach, our main office is in The Hague.

The Cloud & Infrastructure Solutions team has a strong crew of 30.

Together we are

We are Odido, the new provider of mobile, fiber optic and TV. And with almost 2,000 colleagues, we show that telecom can be improved. Because technology is for everyone. Wherever you come from, wherever you go. With Odido everyone participates in the digital world. That is our ambition. Everyone at Odido helps to build a brand that is human, optimistic and progressive.

Is that really something for you? Then we might fit well together.

This is what we stand for

Our name – you can also read it from back to front – consists of different shapes. Which together are one. Because that’s how we look at the world around us. As a place where people, no matter how different, move forward together. We’re there for each other. We always look at opportunities. We celebrate diversity and are committed to an inclusive work environment with equal opportunities for all. That sounds good of course. But we don’t stop at fine words: at Odido we are a recognized Top Employer. A confirmation that we are proud of.

What we offer

  • Good salary and variable bonus scheme;
  • Hybrid working;
  • A progressive pension scheme;
  • 30 vacation days (if you work for us full-time) and an extra day off after Ascension Day;
  • Redeemable holidays;
  • An Odido subscription;
  • Real growth opportunities;
  • Personal annual learning budget and over 200 digital training and courses;
  • Workshops, learning weeks, sporting outings, annual ski trip and fun parties.

You bring this

Personal Traits and Responsibilities:

  • Passionate about continuous learning and innovation, with the ability to adapt to changing environments.
  • Proactive in setting goals, suggesting solutions, and working within given boundaries.
  • An excellent collaborator, connecting with diverse team members and taking ownership of tasks.
  • Fluent in both Dutch and English, with effective communication skills.
  • Enthusiastically challenges colleagues constructively and embraces occasional on-call shifts.
  • Familiar with Agile (Scrum) practices and thrives in team environments.
  • Has a natural drive for improvement and bringing people together across domains.

Experience/Skills:

  • Strong passion for Windows and technology, with expertise in Windows client and server OS (2012+).
  • 7-12 years of hands-on experience with Windows functionalities (e.g., AD, IIS, DNS/DHCP) and eager to continually learn.
  • Prioritizes security with a deep understanding of networking, firewalls, SSL, and group policies.
  • Enthusiastic about automation, proficient in scripting (PowerShell preferred, but also open to others like Python, VBScript).
  • Familiar with CI/CD, especially Azure DevOps, and experienced in managing VMWare-based hypervisors.
  • Skilled in hybrid environments using Azure, helping leverage Azure’s benefits for internal users.
  • Experience with MS SQL Clusters is a plus.

Learn every day

At Odido we learn every day. All of us. You are responsible for your own development. That is why you decide how, what and when you learn. We have more than 200 digital training courses with which you can work on professional and personal goals. We don’t do old-fashioned performance reviews and assessments. You keep your manager and colleagues informed of your goals and progress. You are in control.

(Senior) Windows Server Technical Service Manager

The EIB, the European Union’s bank, is seeking to recruit for its Group Corporate Services Directorate – Group Digital Office (GCS-GDO) – Platforms & Services Department (P&S) – Infrastructure Services Division (IS) – Infrastructure Platforms Unit (IP) at its at its headquarters in Luxembourg a (Senior) Windows Server Technical Service Manager*.

This is a full time position at grade 5/6 for which the EIB offers a permanent contract.

* internally referred to as (Senior) Engineer IT Technology & Infrastructure

Panel interviews are anticipated for December 2023

Purpose

Would you like to have an impact on shaping future of Windows Servers environment for the EU Climate Bank? In this role you will manage the technology roadmap, design and delivery of projects and daily operations within the following scope: Windows Operating Systems Servers, System Center Operations Manager (SCOM), Microsoft Endpoint Configuration Manager (MECM) and Active Directory.

Operating Network

You will report to the Head of Unit and responsible for providing technical expertise and project leadership for Windows Server Operating Systems.

What will you do?

  • Coordinate a team of consultants for Windows daily operations and projects implementation
  • Maintain Windows Servers Services, manage patching campaigns and upgrades to ensure compliance
  • Assess impact of releases, features, or changes on the IT environment
  • Drive problems and incident resolution
  • Collaborate closely with the IT Security Unit, keeping up-to-date on key vulnerabilities, risks and audit findings
  • Coordinate and execute Windows Services disaster recovery, business continuity requirements and capacity plans
  • Drive transitions of Windows Servers to cloud
  • Leverage technology to automate manual tasks and seek to improve efficiency
  • Actively propose ideas of improvement and optimisation and then tracking their development and implementation
  • Ensure engineering best practices through agile development, automations, and robust monitoring
  • Ensure that projects and processes are managed properly and that solutions are designed and implemented in line with internal policies, procedures and that best practice, security recommendations and industry standards are respected
  • Lead technology roadmap, design, and implementation for Windows Operating Systems Servers, SCOM, MECM in a context of fast automation and digitalization of EIB activities to deliver the best in class and secure Windows Server technologies
  • Be responsible for framework contract management related to Windows scope in collaboration with the Head of Unit, evaluate the contractor performance

Qualifications

  • University degree (minimum an equivalent to a Bachelor) preferably in Computer Science, Information Systems, or related disciplines
  • At least 5 years of experience in Windows Servers hands-on expertise, including troubleshooting, performance investigation, optimization, implementing new solutions on a large and complex infrastructure (virtual & physical)
  • Experience in running daily operations as well as IT projects: deployment of new solutions, maintenance
  • Microsoft Endpoint Configuration Manager (MECM, previously SCCM), System Center Operations Manager (SCOM) expertise is mandatory
  • Active Directory and Group Policies strong experience is mandatory
  • Strong automation skills, preferably with Azure DevOps
  • Strong scripting skills, PowerShell is mandatory
  • Strong Security practice (Secure builds, patching, remediation of vulnerabilities), configuration of hardened environments.
  • Hands-on public/private cloud (Azure or AWS)
  • Experience with Azure DevOps will be an advantage
  • Certified Windows Administrator would be an advantage
  • Excellent knowledge of English and/or French (*), with a good command of the other. Knowledge of other EU languages would be an advantage.

Competencies

Find out more about EIB core competencies here

(*) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire.  As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development.  Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process).  Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL).  The Bank offers appropriate training support. 

We are an equal opportunities employer, who believes that diversity is good for our people and our business.  We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team Jobs@eib.org who will ensure that your request is handled.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications: 9th November 2023

Senior Presales Consultant (FSI)

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Global Sales at HPE is about building the future. We are creating opportunities for our customers, one big idea at a time. Selling products, services, software, or solutions we provide innovation and expertise to our customers, both directly and indirectly. To make is happen, our sales teams are given the resources to develop individual talent and creativity.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

The Solution Architect is responsible for architecting end-to-end solutions that will achieve customer business outcomes by leveraging standard solution designs within their focus domain and across the entire company portfolio (hardware, software, services, and everything as a service) in combination with all necessary third-party components (e.g. software and integration). Develops and articulates compelling, accurate, and relevant proposals and ensures customer’s business and technical requirements are met. Leverages deep knowledge of partner products and services by identifying the right solution based on partner competencies and go-to-market strengths. Manages a solution domain consisting of a single or small group of related solutions aligned with the corporate strategy.

Responsibilities:

  • Demonstrates in-depth knowledge of specific solution domain, company products and solutions as well as customers’ technical and business environment. Applies knowledge to translate the functional view into a technical view and architect complex solutions and deliver joint business success.Identifies acceptable technical solution trade-offs, risks, and suggests possible remediation.
  • Maintains excellent communication with customer at the C-level and delivers workshops to deepen understanding of the proposed technical solution and its financial impact.
  • Orchestrates the design of complex proposals to deliver exceptional value to customers by actively promoting company strategic initiatives.
  • Sets direction and delivers guidance to improve processes and establish policies that enhance business strategies.
  • Monitors the changing competitive landscape and effectively counters competitor value propositions.  Increases the company share of wallet through competitive takeout, demonstrating technical superiority, and leveraging other company services for better TCO/ROI.
  • Partners with the account team to build the customer relationship at all levels by advocating and presenting technical strategies for customer’s transformation. Reviews account pipeline to prioritize pursuit activities, and moves opportunities to close, ensuring proper utilization of time and resources.
  • Solution evangelist for a specific technology or domain. Participates in deep-dive discussions and applies market intelligence and thought leadership to enhance proposed solutions and drive opportunity/demand generation for solution area(s).
  • Leverages a deep knowledge of partner products by mapping the right partner to the right solution opportunity based partner on competencies and go-to-market strengths in relevant areas.
  • Creates formal networks for collaboration and best practice sharing. Mentors and guides new solution architects in conceptual designs, technical depictions, and customizations essential for solution development.
  • Tracks industry developments for specific domains by attending conferences and industry events, and monitoring social media.  Additionally, may contribute to industry developments utilizing those same methods.
  • Works to build reputation and personal “brand” inside the company and externally by assisting peers through blogs, white papers, participating in conferences, and by effectively utilizing social media.

Education and Experience:

  • 8–12 years of experience in technology industry with focus on solution consulting and solution selling.
    Experience in the Financial Services Industry, Ideally having extensive experience of proposing through to implementation of end user customer projects

Knowledge and Skills:

  • Expert technical understanding of assigned solution set and knowledge of leading edge and emerging technologies.
  • Expert knowledge of company offerings, strategic initiatives, current trends, competitor products and strategies within the assigned solution set.
  • Strong project management skills or experience with excellent analytical and problem solving skills, including appropriate due diligence.
  • Expert level written and verbal communication skills and mastery over English and local languages.
  • Experience participating in solution configurations/ overall architecture design and the creation of PoCs to meet customer requirements.
  • Has successfully completed knowledge-based as well as one or more experienced-based industry certifications.
  • Demonstrates expert consultative selling techniques, including active listening, framing, white boarding, storytelling etc.
  • Expert knowledge of different types of partners and products, relevant to assigned solution set, understanding of company’s regional ‘Go to Market’ strategy.
  • Demonstrates mastery of technical skills in assigned area of specialization.
    In-depth knowledge of the company offerings, strategic initiatives, current trends, emerging technologies and competitor products and strategies within area of responsibility.
  • Expert knowledge of partner´s and non-standard partner´s offerings and how/when to leverage them for deals within area of specialization.
  • Has successfully completed knowledge-based as well as one or more experienced-based industry certifications.
  • Deep business and financial acumen and the ability to engage customers in strategic financial conversations.

What you’ll do:

  • Expert knowledge of company offerings, strategic initiatives, current trends, competitor products and strategies within the assigned solution set.
  • Strong project management skills or experience with excellent analytical and problem solving skills, including appropriate due diligence.
  • Mastery in executive written and verbal communication skills with ability to communicate in English and local languages.
  • Leverages a deep knowledge of partner products by mapping the right partner to the right solution opportunity based partner on competencies and go-to-market strengths in relevant areas.
  • Creates formal networks for collaboration and best practice sharing. Mentors and guides new solution architects in conceptual designs, technical depictions, and customizations essential for solution development.
  • The ability to map high level business requirements to a solution proposition

#ireland #unitedkingdom #netherlands #sales

Job:

Sales

Job Level:

Master

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Cloud Technical Lead

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.

 

About the job

As a Cloud Technical Lead for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service.

You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a SAS Cloud Customer Success Manager to work through any technical obstacles the customer may experience. You will build the foundation for ongoing reliability by defining key performance metrics aligned to the customer’s success criteria. Through documentation, automation, and knowledge management, you will enable global teams to respond quickly and efficiently to operational incidents.

You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D (Research & Development), Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments.

You will lead the team in efforts to improve quality, efficiency, and automation around service delivery tasks. A keen eye for continuous improvement and a passion to drive it in all aspects of the job is required.

As a Cloud Technical Lead, you will:

  • Provide technical leadership and ownership from project kick off through UAT (User Acceptance Testing) and go-live for hosted and remotely managed customer projects
  • Post go-live project consultation for major changes (upgrades, migrations, etc.) and to help identify and resolve complex problems caused by repetitive incidents
  • Ensure that all current and future technical project requirements (tasks, changes, deliverables, etc.) have a clearly defined scope and can be progressed by the responsible service team without issue. Mitigate any technical blocking condition that prohibits progress to drive towards success
  • Enhance operational requirements to improve system stability, monitoring awareness and decrease operational burden to ensure a positive customer experience
  • Facilitate actions as a SAS Administrator as required for tasks or issues with high complexity, increased urgency, or the potential for reduced effort or cost
  • Ensure SAS Cloud standards and best practices are adhered to and validated
  • Provide knowledge transfer for larger team related to their customer engagements and/or key technology areas
  • Deliver excellent customer service using a customer first and continuous improvement mindset
  • Use IT (Information Technology) Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements SAS Cloud customers
  • Create and maintain service documentation including runbooks, knowledge base articles, and wiki content
  • Configure, manage, monitor, and debug mid-tier software
  • Manage, monitor, and maintain container-based applications deployed in cloud container services
  • Develop tools and software to manage SAS and third-party software
  • Diagnose, document, report, and resolve system problems
  • Work directly with external customers and interface with other support teams and vendors

 

Required Qualifications

  • 5 years of experience writing programs in more than one language required. Two years of experience in end user and system administrator consulting or providing other first-level consulting required.
  • Equivalent combination of education, training and experience may be considered in place of the above qualifications.
  • Bachelor’s degree in a quantitative field, such as Computer Science, Information Technology, or related field.
  • Dutch and English fluency
  • 5+ years of technical experience including:
    • 2+ years of experience of SAS Administration or support
    • 2+ years of experience in systems support, user support, customer support, consulting, or training for enterprise class software and/or hardware
    • 2+ years of experience with UNIX or Linux supporting enterprise class applications
  • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

 

Preferred Qualifications

  • Familiarity with cloud-based platforms like Microsoft Azure, AWS (Amazon Web Services), GCP (Google Cloud Platform), or OpenShift
  • Experience with containers, container based applications, and/or container orchestration tools
  • Experience with Python, Ansible, or Kubernetes
  • Scripting experience (bash, PowerShell, etc.)
  • Installing and using SAS software and solutions
  • Programming in SAS
  • Deploying and managing JavaEE web application.
  • Java or Web development experience
  • Ability to travel occasionally within region

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Social Data Analyst

Job group: 4

Duration of appointment: five years

Career path: Technical

Location: Rijswijk, Netherlands

Application deadline: 22.08.2023

Interviews planned for: End of August 2023 – Beginning of Septembrer 2023

It is intended to fill this vacancy by recruitment, transfer or promotion as a result of a general competition open both to employees of the Office and to external candidates, in accordance with Article 7, Article 4(1), ServRegs, and (as applicable) Circulars 289 and 308.

Are you driven by the desire to deliver highly reliable data analytics to contribute to the decision-making process of EPO senior management? Join Directorate Prospects and Studies as a data analyst to implement the multi-annual programme and continuously improve our social data hub. Are you ready for the next step in your career? Then apply today!

As a self-financed international organisation, the EPO generates its own revenue and is responsible for providing a sustainable social security framework covering staff pensions, allowances and remuneration schemes. It offers a wide range of compensation and benefits to its staff, pensioners and families, who altogether account from more than 23 000 people. The Principal Directorate Welfare and Remuneration ensures the competitiveness of the package the EPO offers staff and proposes evidence-based measures to decision‑makers. This work is conducted in close collaboration with compensation and benefits experts and areas such as IT, Finance and HR, supporting the long-term sustainability of the EPO.

The ability to understand what is occurring at the EPO, monitor policy choices and make staff decisions rely on harmonised facts and figures as well as strong data analysis and research. Within Welfare and Remuneration, Prospects and Studies supports the EPO with social analytics, studies and benchmarks to maintain the competitiveness of the EPO’s social package and the best use of resources using an evidence-based approach. Prospects and Studies supports senior management in data‑driven governance, functioning as a single point of truth for social data analytics.

With us you will:

  • work in a dedicated team of data analysts, providing social data analytics for Office-wide users
  • produce data (facts and figures) and analytics (analyses, trends, correlations, interpretations, simulations, etc.) to support evidence‑based decisions by senior management
  • provide data analysis and expert interpretation on various projects concerning EPO staff
  • develop and set up analytical dashboards and recurring statistics for internal stakeholders to monitor operations and policies
  • participate in analytical studies and benchmarking with other international organisations or private entities, and national social security schemes
  • write analytical reports, communicate and present results to a wide audience
  • make data visualisations
  • automate data processing and improve data management

Apply if you have:

  • several years of professional experience in data analytics
  • diploma of completed studies at master’s level in a relevant field with a heavy data analytics component (e.g. statistics, econometrics, demographics, mathematics, computer science)
  • experience with data processing, analytics and visualisation programming (preferably Python, SQL, R, Tableau)
  • proven ability to work in a flexible, dynamic environment (used to agile practices)
  • demonstrated ability to team up and network with a large variety of stakeholders (senior management, other departments including HR units and Finance, staff representatives, external consultants, auditors, international organisations, etc.) and subject-matter experts to deliver collaborative, solution-oriented and successful outcomes on complex issues
  • successful experience in project/programme management (would be an advantage)
  • excellent presentation and communication skills with the ability to interact effectively at all levels within the organisation and externally

Our minimum requirements for this post

  • Diploma of completed studies at master’s level or – in exceptional cases – equivalent professional experience
  • Generally, an excellent knowledge (at least C1) of one official language (English, French and German) and ability to understand the other two; alternatively, excellent knowledge (at least C1) of at least one official language (in such cases, the willingness to learn the missing language(s) and to reach level B2 within a set time frame would be required)
  • Citizenship of one of the member states of the European Patent Organisation

Process

The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.

We welcome all applications for vacant positions. We consider each on its professional merits – regardless of your nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

Social Data Analyst (INT/EXT/21582)

Job group: 4

Duration of appointment: five years

Career path: Technical

Location: office-wide

Application deadline: 22.08.2023

Interviews planned for: End of August 2023 – Beginning of Septembrer 2023

It is intended to fill this vacancy by recruitment, transfer or promotion as a result of a general competition open both to employees of the Office and to external candidates, in accordance with Article 7, Article 4(1), ServRegs, and (as applicable) Circulars 289 and 308.

Are you driven by the desire to deliver highly reliable data analytics to contribute to the decision-making process of EPO senior management? Join Directorate Prospects and Studies as a data analyst to implement the multi-annual programme and continuously improve our social data hub. Are you ready for the next step in your career? Then apply today!

As a self-financed international organisation, the EPO generates its own revenue and is responsible for providing a sustainable social security framework covering staff pensions, allowances and remuneration schemes. It offers a wide range of compensation and benefits to its staff, pensioners and families, who altogether account from more than 23 000 people. The Principal Directorate Welfare and Remuneration ensures the competitiveness of the package the EPO offers staff and proposes evidence-based measures to decision‑makers. This work is conducted in close collaboration with compensation and benefits experts and areas such as IT, Finance and HR, supporting the long-term sustainability of the EPO.

The ability to understand what is occurring at the EPO, monitor policy choices and make staff decisions rely on harmonised facts and figures as well as strong data analysis and research. Within Welfare and Remuneration, Prospects and Studies supports the EPO with social analytics, studies and benchmarks to maintain the competitiveness of the EPO’s social package and the best use of resources using an evidence-based approach. Prospects and Studies supports senior management in data‑driven governance, functioning as a single point of truth for social data analytics.

With us you will:

  • work in a dedicated team of data analysts, providing social data analytics for Office-wide users
  • produce data (facts and figures) and analytics (analyses, trends, correlations, interpretations, simulations, etc.) to support evidence‑based decisions by senior management
  • provide data analysis and expert interpretation on various projects concerning EPO staff
  • develop and set up analytical dashboards and recurring statistics for internal stakeholders to monitor operations and policies
  • participate in analytical studies and benchmarking with other international organisations or private entities, and national social security schemes
  • write analytical reports, communicate and present results to a wide audience
  • make data visualisations
  • automate data processing and improve data management

Apply if you have:

  • several years of professional experience in data analytics
  • diploma of completed studies at master’s level in a relevant field with a heavy data analytics component (e.g. statistics, econometrics, demographics, mathematics, computer science)
  • experience with data processing, analytics and visualisation programming (preferably Python, SQL, R, Tableau)
  • proven ability to work in a flexible, dynamic environment (used to agile practices)
  • demonstrated ability to team up and network with a large variety of stakeholders (senior management, other departments including HR units and Finance, staff representatives, external consultants, auditors, international organisations, etc.) and subject-matter experts to deliver collaborative, solution-oriented and successful outcomes on complex issues
  • successful experience in project/programme management (would be an advantage)
  • excellent presentation and communication skills with the ability to interact effectively at all levels within the organisation and externally

Our minimum requirements for this post

  • Diploma of completed studies at master’s level or – in exceptional cases – equivalent professional experience
  • Generally, an excellent knowledge (at least C1) of one official language (English, French and German) and ability to understand the other two; alternatively, excellent knowledge (at least C1) of at least one official language (in such cases, the willingness to learn the missing language(s) and to reach level B2 within a set time frame would be required)
  • Citizenship of one of the member states of the European Patent Organisation

Process

Candidates wishing to apply should complete their employee profile in SuccessFactors. Please indicate your motivation in the Reasons for applying field in the Application section (1 024 characters or less) or upload your motivation letter as a Word or PDF attachment under Application documents, making sure to indicate “Please refer to attached motivation letter” in the Reasons for applying field. For more information on how to apply, refer to our updated guide. The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.

In view of the current situation, Talent Acquisition will assess the business impact of a potential appointment by gathering input from the releasing principal director once the selection board/interview panel has finalised its proceedings and drawn up a list of suitable candidates. For candidates found suitable by the selection board, their PD will be contacted to clarify the possibility of release to the new unit. The final decision remains with the appointing authority.

As always, Talent Acquisition recommends that staff members inform their line manager before applying for a new position.

We welcome all applications for vacant positions. We consider each on its professional merits – regardless of your nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

Customer Success Engineer

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We’re looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for? 

If you’re passionate about engaging customers and creating a great experience you have a place with us. SentinelOne is growing its Customer Success team and looking for a technical expert with great relationship skills to assist Customers with implementation and advisory around SentinelOne’s deception and identity platform.

Our CS Engineers build and maintain relationships with customers in order to deliver exceptional quality services and mission-critical security solutions. CS Engineers will focus on deploying and enabling SentinelOne solutions in complex enterprise environments meeting both technical and business needs.

You should have impeccable relationship skills and can create win/win environments for all parties that you work with. If this is you, and you want to be part of a next-gen growing technology in a company with a fantastic culture, we would love your help making our Customers successful!

What will you do?

  • Deliver implementation, enablement and advisory for all SentinelOne products, with a focus on deception and identity technologies
  • Consult with Customers to build collaborative architecture, success criteria and project plans for implementation customized to their business objectives
  • Work with Customers as a trusted advisor helping guide them on ongoing security best practices, platform management and product usage
  • Represent and advocate Customer needs/issues cross-departmentally
  • Continuously improve methodologies, deliverables and process to create an unparalleled Customer Experience

What experience and skills should you bring?

  • Possess a Customer-centric approach, you enjoy working with Customers, establishing strong relationships and managing expectations with great results
  • 3 – 5 years prior experience in a field services role (professional services, pre-sales, etc.)
  • Strong knowledge of security technologies, architecture and operations and experience in advising customers on best practices
  • Knowledge of threat handling, incident response and SOC operations
  • Proficient in Windows, Linux and MacOS
  • Hands on experience implementing enterprise security tools, IDS/IPS, firewalls, SIEM etc.
  • Strong knowledge of administering Linux and containerized applications is a plus.
  • Strong working knowledge of network concepts (TCP/IP, routing, LAN/WAN, etc.)
  • Thrives in a multitasking environment and can adjust priorities on-the-fly
  • Working knowledge of Active Directory and IAM solutions.

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

IT Admin Trainee

Bedrijfsomschrijving

Lely, opgericht in 1948, richt zich op een duurzame, winstgevende en aangename toekomst in de agrarische sector. Met de koe als middelpunt ontwikkelt het bedrijf hoogwaardige robots en datasystemen die het dierenwelzijn, de flexibiliteit en productie op het melkveebedrijf verhogen.

Lely is al meer dan 25 jaar wereldwijd leidend in de verkoop en service van geautomatiseerde systemen aan opeenvolgende generaties melkveehouders. Elke dag inspireert Lely haar medewerkers om klanten innovatieve oplossingen te bieden, en een vertrouwde partner te zijn voor lange termijn advies en ondersteuning. Met haar hoofdkantoor in Maassluis en een wereldwijd netwerk van toegewijde Lely Centers voor verkoop en service op maat, is de Lely Groep actief in meer dan zestig landen.

Vacatureomschrijving

Wil jij investeren in jezelf en je eigen toekomst regisseren? Heb jij het in je om door te groeien tot System engineer, Workspace specialist of IT Security Architect bij een van de snelst innoverende bedrijven binnen de voedselketen? Wil je werken op een gave locatie bij een bedrijf dat impact wil maken op wereldwijde voedselproblemen? Dan zijn wij op zoek naar jou!

Wij geloven in investeren in de toekomst, voor ons ben jij de toekomst. Daarom zetten we ons voor jou in, met trainingen en opleidingen, onder begeleiding van ervaren specialisten. Uiteraard moet er naast het leren ook gewerkt worden, wat behoorlijk pittig kan zijn. Ben jij ambitieus en is geen uitdaging voor jou te groot?

Wat ga je doen?

Je start binnen het IT Supportteam waar we het streven hebben om 85% van alle gestelde vragen (incidenten) zelf op te lossen. We werken als team vrij zelfstandig en jij krijgt alle ruimte en vrijheid om zelf initiatief te nemen en verbeteringen aan te dragen als we daarmee onze eigen collega’s beter kunnen helpen.

Uiteraard behandel jij, samen met collega’s, alle vragen die binnenkomen over werkplekken en applicaties. Dit gebeurt vanuit het hoofdkantoor in Maassluis maar de vragen komen vanuit alle Lely landen. Hopelijk heb je goed opgelet bij Engelse les 😉

Verder wordt je opgeleid tot (System engineer, Workspace specialist of IT Security specialist). Je wordt begeleid door ervaren collega’s en krijgt diverse trainingen en certificeringen middels een opleidingsplan. Denk daarbij aan;

Voor System Engineer

  • Azure fundamentals;
  • Storage concepts;
  • AD – Azure AD – RBAC

Workplace specialist

  • Widows 10 associate (MD100)
  • Managing modern desktops (MD101)

IT Security Architect

  • Identity and access management
  • Vulnerability management
  • IT risk concepts

Wat maakt werken bij Lely nog meer leuk?

  • Inspirerende werkomgeving
  • Toffe collega’s
  • Flexibel werken mogelijkheid om 50/50 te werken, thuiswerken en op kantoor

Wat breng je mee?

  • Afgeronde MBO 4 opleiding, Informatica, ICT of soortgelijke studie;
  • kennis van Microsoft Azure, Microsoft Office en/of Microsoft O365;
  • Goede communicatieve vaardigheden in Nederlands en Engels;
  • En natuurlijk ben je bevlogen in je werk, sociaal ingesteld en gezellig om mee te werken.

Aanvullende informatie

Door onze innovatieve cultuur zijn wij steeds in beweging en dat betekent dat er enorm veel uitdagingen liggen binnen de IT Operations afdeling. Dit is jouw kans om een onderdeel te worden van dit ambitieuze en succesvolle team. Verder…

  • #FitatLely programma met (online) sportlessen, masterclasses over thuiswerken en andere activiteiten op het gebied van Body, Mind or Food;
  • Vrijheid in het organiseren van je eigen werk;
  • Je gaat aan de slag met een enthousiast en ambitieus team;
  • Werken in een internationale omgeving bij één van de meest innovatieve organisaties van Nederland;
  • Je komt te werken in het duurzaamste kantoor en productielocatie van Europa;
  • Een goed salaris die past bij de uitdaging;
  • 27 vakantiedagen en 13 roostervrije dagen;
  • Lely Academy met een aanbod van verschillende opleidingen die je zonder verplichtingen kunt volgen;
  • Onbeperkt toegang tot LinkedInLearning platform om oneindig veel trainingen en cursussen te kunnen volgen.
  • En de lekkerste cappuccino’s bereid door onze eigen barista met verse melk direct van de veehouder.

Om antwoord te kunnen geven op de voedsel uitdaging voor 2050 is het van groot belang om verantwoord met mens, dier en milieu te blijven omgaan. Voor ons betekent het dat we een betrouwbare partner voor de lange termijn willen zijn voor onze klanten. En daarnaast willen we de wereld doorgeven aan de volgende generatie door het duurzaam ontwikkelen van onze producten. Jij kan een bijdrage leveren in het realiseren van deze droom.

Werving & selectiebureau, consultancy en/of detacheringsbureau? We stellen de interesse op prijs, maar we zoeken al onze kandidaten rechtstreeks. We begrijpen dat jullie als intermediair de kandidaten onze toffe posities willen voorleggen en zo bijdragen aan onze ambities, maar dit is niet hoe wij onze werving hebben ingericht. Dit betekent dat alle ongevraagde profielen die worden aangeboden op Lely vacatures, als directe sollicitaties zullen worden behandeld.

Sales Development Representative bij Blue Prism

Looking for an SDR to cover the Benelux region. This candidate must be based in one of our country offices.

The SDR is responsible for identifying and developing new opportunities for the Sales Directors/field sales to pursue. SDRs generate demand primarily via outbound prospecting into assigned accounts, territories or buying centers. In addition to tele, SDRs use a spectrum of tactics including email, social media and chat.

Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our Digital Workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.

Duties & Responsibilities

  • Generate new demand (e.g. individual leads and/or buying groups) for the sales organization to pursue
  • Qualify demand (e.g. individual leads and/ or buying groups) against established criteria before passing a lead to account directors/field sales as Sales Accepted Leads (SALs) or qualified demand units
  • Discover, validate and reach out to additional personas typically involved in a buying decision to determine possible buying groups for delivery to field sales
  • Nurture predetermined groups of prospects back from field or channel sales by using multiple touch tactics (e.g. telephone, email, social)
  • As a secondary responsibility – where specified by the organization – process inbound demand using a range of tactics (e.g. telephone, email, social)
  • Comply with all demand management– related service-level agreements
  • Provide accurate weekly forecasts to marketing and sales on the volume of qualified demand expected to reach the SAL stage or qualified demand stage
  • Track and manage prospecting, qualification and nurture activities in the company’s sales force automation (SFA) system
  • Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization

Dimensions of the Role

  • Organisational interlocks: Field Sales, Channel Sales, Pre-Sales, Field Marketing, Marketing Operations, Sales Operations, Product Marketing, Product Marketing
  • Technologies Supporting the role: SalesForce, SalesLoft, LeadIQ, Lusha, Linkedin Sales Navigator, full Microsoft Office suite
  • Success Metrics: Accepted & Converted Sales Accepted Leads (SALs), new opportunities & influenced opportunities
  • KPIs: Number of appointments set, percentage of set appointments accepted by sales, percentage converted to opportunities) Opportunity value generated from demand passed, Revenue value achieved from demand passed, Call quality with target buyer personas and buying groups & activity levels (e.g. talk time, dial and connect volumes, emails sent, social engagement

Requirements

Competencies:

  • Fluent in English. Dutch, desired. This candidate must be based in one of our Country offices.
  • Bachelor’s degree desired
  • Entry level to two years of prospecting experience, depending on the complexity of the product/ solution being sold, as well as the level of prospect being called (e.g. IT buyer vs. CXO)
  • B2B experience
  • Experience in an industry with a significant volume of customer/prospect interaction

Additional Skills, Experience, Languages:

  • Strong verbal & written communication skills (English & Dutch)
  • Active listening to asses prospect needs & opportunities
  • Ability to articulate a high-quality value proposition on every call
  • Ability to perform prospect & account research to prepare for calls
  • Ability to use existing and emerging social media tools to monitor targeted accounts and buying groups, and identify trigger events for follow-up
  • Discipline and energy to maintain high activity volumes (e.g. a minimum of 30 outbound calls and 25 additional outbound touches per day)
  • A desire for a career in tech sales and ambition to progress

Knowledge:

  • Telephone prospecting techniques
  • Email prospecting techniques (based around personalization & targeted outreach)
  • LinkedIn Sales Navigator & social selling techniques
  • SFDC experience
  • SalesLoft or Outreach experience positive but not essential
  • Lead management processes

Benefits

  • Company pension scheme
  • Life assurance scheme
  • Private medical scheme
  • Employee share scheme
  • 30 days holiday plus bank holidays
  • Flexible working hours

No one candidate will be a 100% perfect match to our description, so if you thrive in an intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

Blue Prism Software is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity or expression, genetics, arrest record or any other characteristic protected by applicable federal, state or local laws.

Blue Prism is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Blue Prism via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Blue Prism. No fee will be paid in the event the candidate is hired by Blue Prism as a result of the referral or through other means.